Information Technology Services (ITS) offers a broad range of services designed to meet the computing, communications, and networking needs of the University of Nebraska-Lincoln (UNL) faculty, staff and students. ITS provides:
- products and services for the coordination of voice, video and data technologies;
- support for the integration of multimedia into the curriculum; and
- a single information technology support group for UNL—coordinating and supporting the needs of Teaching, Research, Outreach, and Administration.
ITS was formed in 1995 and was first headed by Kent Hendrickson, Associate Vice-Chancellor until February, 2008.
Information Technology Services Leadership & Teams
Within the UNL structure, Information Services reports to the Office of the Chancellor.
ITS is led by Mark Askren, Chief Information Officer
Director, Academic Technologies and Application Solutions
Provides support for student financial aid records, class registrations, student records, and other UNL applications by managing campus-wide data integrity efforts, providing project management services, and coordinating the information technology architecture. Also oversees development within Internet & Interactive Media, jointly operated by ITS and University Communications.
Director, Business & Administration
Provides accounting, finance, strategic communications and human resource functions for the organization.
Director, Client Services
Provides customer-facing technology services and client support through the Computer Help Center and Computer Repair.
Director, Enterprise Desktop Services
Enterprise Desktop Services offers automated computer support using the latest technology that automatically updates your computer software, helps to ensure security, and provisions software and tools when you need them.
Director of Learning & Emerging Technologies and Analytics
Assists individuals using information technology as a tool for teaching, learning, research and outreach by providing user support, training and consulting services. Partners with Academic Affairs on learning spaces and analysis of student and usage data.
Director, Infrastructure and Operations
Provides UNL and its state-wide interests with an advanced, reliable, high-performance network; provides Internet services; datacenter and operations center functions, security services and serves the telecommunications needs of the University.
Responsible for applying security tools and best practices for data in motion and at rest for the University.
Assistant Director, Systems Administration
Responsible for operating systems and server support, as well as email gateways. Also provides support for distributed physical data management for backup/restore, and archives.
Administration Contact Information
Telephone: (402) 472-2311
Fax: (402) 472-5280
Mail: 413 Love Library, Lincoln, NE 68583-0496