Enterprise Desktop Services (EDS) is designed to provide flexible and reliable enterprise level technology support while minimizing departmental overhead expenses. EDS can also leverage a variety of ITS teams to support departments, and serve as the single point of contact for that support. EDS assists with technical support of end user computing devices, such as desktops, laptops, and mobile devices. Support includes hardware installation and troubleshooting, software installation and troubleshooting, and technology purchase recommendations.
The Enterprise Advantage
- Increased time to focus on your core business functions
- Reduce costs and control operational expenses
- Improve productivity and reduce downtime
- Technology risk advisement and purchase recommendations
- Pool of IT staff resources that can be leveraged when additional assistance is needed with large deployments or special events