Instant Messaging

Skype for Business

Your contacts are the online identities of the people you communicate with a lot—both within UNL and outside of it (if they have a Skype account). Either way, you can add them to your Contacts list so they’ll be just a click away. Every contact you add is assigned membership in one or more of your contact groups.

Find someone

The quickest way to find someone is to start a search by typing the person’s name in the Search for Contacts box on the main window. As you type, search results will start appearing below the search box.
Add a contact
  1. Using search, locate the person you want to add. (See previous section.)
  2. When you see the listing for the person you want to add, right-click their name and select Add to Contacts (Add Contact on Mac)

Accept an IM request

Receive an instant message

Click anywhere on the picture display area of the IM request pane.  

Send an IM

Use IM to get in touch immediately with your available contacts. 

  1. Find the person you want to send an instant message to and double-click their name.
  2. Type your message at bottom of the conversation window.
  3. (Optional) Add an emoticon by clicking the Emoticon (smiley face) icon, and then clicking the emoticon you want to add.
    (Optional on Windows only) To send a file or image, drag-and-drop a saved file into the text input area or click the paperclip.
  4. Press Enter on your keyboard to send the message.

Start a Conversation with Several People at Once  

Add other people to a current conversation by dragging their contact listing into the conversation window.

To begin a new conversation with multiple people, click the first person, and then Ctrl-click the listing for each additional person.
Right-click the selection of contacts or a contact group and select Send an IM or Start a video call.

Set or change your presence

Presence lets other people see at a glance whether you and your contacts are currently available.
To change your presence, in the Skype main window, click the arrow next to your status, and then select a status from the list.

Presence statuses and their meanings are as follows:

If Presence status is... Contact is... How this status gets set
Available icon Available online, available to contact Automatic or user-selected
Away icon Away logged on but has been away from computer for specified period Automatic based on inactivity or user-selected. Time interval can be adjusted
Busy icon Busy occupied and shouldn’t be interrupted User-selected
Busy icon In a Meeting in a meeting (per Lync or per Outlook) Automatic (if user is in an Outlook-scheduled appointment) or user-selected
Do Not Disturb icon Do Not Disturb not to be disturbed; will see IM requests only if sent by Workgroup members User-selected
Do Not Disturb icon Presenting giving a presentation and therefore not to be disturbed Automatic when user is presenting from  Lync-enabled computer. IMs are blocked
Be Right Back icon Be Right Back briefly away from computer User-selected
Off Work icon Off Work
not working, not available User-selected
Offline icon Offline not signed in Automatic
Offline icon Unknown presence can’t be detected Status may appear to contacts not using Skype
Out of Office icon Out of Office this person is out of the office Automatic replies are on

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