Known Issues

Current Office 365/iOS 7.x/8.x calendaring issues

Follow link for Microsoft KB article.

Active Directory update being applied to remediate issue:

Issue: Access to shared calendars with Owner/Editor permissions are not accessible via Windows Outlook client
a.       Shared calendar views spin and do not load
b.      “Add Appointment Button” is grayed out when trying to add an appointment
c.       Outlook locks up and become unresponsive
a.       Use (OWA) to manage calendars
A Microsoft ticket is open; we will inform you when the issue is resolved.  If you or your users experience any other symptoms or issues, please let us know, via

Current Known Issues with Office 365 and Outlook 2011 for Mac


Unable to open IRM message in Outlook 2011 when connected to O365.


Outlook for Mac 2011 currently does not support IRM in an Office 365 environment.


This scenario is described in KB 2696491 and includes a recommended workaround for the Outlook 2011 user to open the IRM protected email message using Outlook Web App in the web browser.


This was confirmed internally that this article applies to Outlook 2011 even with the latest point updates installed and for the current production version of Office 365. There is currently no indication of if/when this functionality would be available with the Mac Outlook client connected to Exchange Online.


Error when you use Outlook for Mac 2011 to open an IRM-protected email message in Office 365: "Office for Mac cannot connect to the Rights Management Services Server":