Phone Service

Phone ServicePhone Service

Telecommunications handles numerous phone services, including departmental service, dorm service, pagers and VoIP.

Phone Service

Getting Started

Departmental

Includes basic voicemail, call transfer/3-party conference, call forward, call hold, local and long distance access).

Contact the ITS Telephone Help Desk at 2-3434 to signup.

When any phone service is installed for a UNL customer, the phone number is attached to a physical location as part of our Telecommunications Department’s E911 compliance.

If you need to move your phone service from one location to another (even within the same building, floor or office), PLEASE DO NOT MOVE THE DEVICE YOURSELF. Doing so will invalidate the correct location information and would provide incorrect information to responders in the event 911 is called from your phone.

Please contact the ITS Telephone Help Desk at 472-3434 and they will assist in getting your phone service moved and registered properly to maintain proper E911 compliance.

BASIC TELEPHONE SERVICE
Monthly Installation
(includes basic voicemail, call transfer/3-party conference, call forward, call hold, local and long distance access) - $31.47 $45.05
Analog Extension of Basic Telephone - $18.17 $13.75

TELEPHONE SETS
Monthly Installation
8009 basic analog $2.00 No charge w/ Basic Service
9316 (analog display & speakerphone) $5.00 No charge w/ Basic Service
9417 (analog 2-line w/display & speakerphone) $5.75 No charge w/ Basic Service
5316 (digital display & speakerphone) $15.00 No charge w/ Basic Service

TELEPHONE FEATURES
Monthly Installation
Unified Messaging (UM) Transfers voice and fax messages to email inbox $1.00 $6.00
Call Pick Up Answer  other ringing telephones with call pick up $0.50 $6.00
Message Waiting Indicator On analog phones a flashing light indicates new voicemails $1.50 $18.70
Caller ID N/C $6.00
Name N/C $6.00
Public Address N/C $6.00

TELEPHONE SERVICE MOVES, ADDS & CHANGES
Moving a line (one bldg. to another) $45.05
Moving a line (within a bldg.) $19.75
Changing phone set type $31.30

Dorm Request

Contact Client Services at 2-3434.

Dorm phone rates
Monthy service $7.82
Installation $45.05

Calling Card
Monthly usage $0.04 (in USA)
Card purchase $6.00

Pagers

Contact Client Services at 2-3434 to signup.

Alphanumeric pager is $10.80/month plus $6 processing fee.

Numeric Pager is $6.60/month plus $6 processing fee.

Customer Relations Manager

Dick Cassidy

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