Customer Service Excellence
Provide quality, timely, transparent, and personable communication and support.
Continue to build and maintain a superior network and system infrastructure that can scale to the university’s needs.
Innovation and Collaboration
Leveraging talent, tools, and knowledge networks to deliver customer-driven enterprise-wide solutions for data, teaching and learning, and mobility.
Equipped and prepared to meet the University’s 24x7x365 expectation for core IT services.
Security by Design
Balancing agility, security, and openness.