Core Competencies

Customer Service Excellence

Provide quality, timely, transparent, and personable communication and support.

Infrastructure Excellence

Continue to build and maintain a superior network and system infrastructure that can scale to the university’s needs.

Innovation and Collaboration

Leveraging talent, tools, and knowledge networks to deliver customer-driven enterprise-wide solutions for data, teaching and learning, and mobility.

Operational

Equipped and prepared to meet the University’s 24x7x365 expectation for core IT services.

Security by Design

Balancing agility, security, and openness.