This site exists to provide an easily accessible repository for sets of best practices that should be followed in the everday work activities that provide information services and solutions for UNL.  The primary audience for this site is University of Nebraska IT professionals. It can also serve as a resource to all members of the UNL community, and to others in the higher education IT industry.

This site is not intended to define or communicate policy.


The best practices presented within this site are a guide to the preferred and expected way various information services related activities should be done.  They exist to enhance the reliability, consistency, and quality of the information services and solutions delivered by the Office of Information Technology Services.  Deviation from these best practices should be done only after careful consideration of the necessary drivers and the consequences of that deviation and after consultation with ITS leadership.  Best practices are not cast in stone; to remain relevant and effective they are expected to continually evolve as the world and information technology around us continually evolve.


The best practices task group encourages all IT personnel to contribute to this document, particularly in areas of expertise. Please see the 'Publishing Process' page for more information.


Definitions of best practice

Per Wikipedia:

"A best practice is a method or technique that has consistently shown results superior to those achieved with other means, and that is used as a benchmark".

Per the Glossary of Project Management:

"Best Practice is a superior method or innovative practice that contributes to the improved performance of an organization, usually recognized as best by other peer organizations. It implies accumulating and applying knowledge about what is working and not working in different situations and contexts, including lessons learned and the continuing process of learning, feedback, reflection and analysis (what works, how and why)."

Per the Oxford Dictionary:

"Best practices are commercial or professional procedures that are accepted or prescribed as being correct or most effective."