Password complexity requirements for Huskers email

UNL Information Technology Services has updated the password requirements for email accounts, effective April 13, 2019. (Your password is managed at TrueYou.) All Huskers email accounts will be required to use complex passwords that are defined as follows:

  • Be a minimum of ten (10) characters in length and 16 characters maximum
  • Contain at least one (1) character from four (4) of the following categories:
    • Lowercase letter (a-z)
    • Uppercase letter (A-Z)
    • Digit (0-9)
    • Special character (@&$?!%#*)

If your current password does not meet the requirements of the new policy, you may be asked to update your password upon the next login.  Whenever updating your password remember to update the saved password in your mail client (e.g. Outlook) and the applications on your mobile device. 

Email accounts are under attack daily via criminal phishing attempts to steal your identity and your money.  Using stronger passwords is one way you can contribute to the security of your email and personal data. 

Also, please remember the following tips:

  • Don't use the same password on multiple sites
  • Treat your password like your credit card number – would you post your credit card number on your monitor? 
  • Don’t share your password
  • Memorize your password.  If it needs to be written down, it must be stored securely.
  • UNL will never ask you for your login or passwords or other personal information.
  • Do not respond to "phishy" emails 

If you have any questions, please visit or contact the UNL Computer Help Center, 402-472-3970 or 866-472-3970 (toll free) or via