SafeConnect FAQs


Why does UNL need a network registration tool like SafeConnect?

UNL's network sustains hundreds of thousands of cyberattacks every day. A network registration system, simply put, allows network access to users who are authorized and keeps others off. Protected network access, currently-patched operating systems and anti-virus software on every computer is part of a comprehensive security model to limit the risk of exploit to user computers and data while connected to UNL's high-speed network.


What is the Safe Connect policy key and what does it do?

The SafeConnect policy key is a small piece of client software that must be installed on Windows and Macintosh computers before they can access the network. It continuously verifies that your system is compliant with minimum security requirements. The policy key automatically removes itself if the computer is not connected to UNL's network for 90 days.


What about privacy?

Your privacy is important to us. SafeConnect does not record information about a computer unrelated to the identification of the computer and the security tools needed to implement UNL’s security policies, in order to protect the health and operation of the network.  The information captured by the tool include the following:

  1. User’s Name

  2. Computer’s Network Address (“MAC” address)

  3. Operating System version in use.

  4. IP Address assigned to the computer.

  5. Date and time the device was last observed on the network.

  6. Type of anti-virus software installed.

  7. The type of operating system update strategy selected by the user.

  8. Has a network router been installed by the user.

Why does my computer need to be identified on the UNL network?

If a computer is compromised by malicious code or a virus, it can quickly spread to other computers on the network. SafeConnect allows UNL to be proactive and contact the computer owner of problems with their device. Previously, the only option has been to remove the computer from the network and then wait to see who calls.  This frequently results in disruption to the user, and wasted time by the user and one or more unit support professionals before they realize what has happened and they contact us. 


Will SafeConnect recognize my anti-virus software?

SafeConnect currently recognizes most commercial anti-virus programs and continually updates it's compatibilty list. If you are using anti-virus software that is not recognized by SafeConnect, notify the Computer Help Center 472-3970 or toll-free (866) 472-3970, and UNL will work with the vendor to get your product supported.


What Greek Houses are accessing the UNL network through SafeConnect?

Alpha Omega Pi
Alpha Omicron Pi
Alpha Phi
Alpha Tau Omega
Alpha Xi Delta
Beta Theta Pi
Chi Omega
Delta Delta Delta
Delta Tau Delta
Delta Upsilon
Gamma Phi Beta
Kappa Alpha Theta
Kappa Delta
Phi Gamma Delta
Phi Mu
Pi Beta Phi
Sigma Alpha Epsilon
Sigma Nu
Sigma Phi Epsilon



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Who must use SafeConnect?

SafeConnect must be used by all persons accessing the UNL network at the residence halls. This includes both wired and wireless network connectivity. Relevant Acceptable Use Policies are provided to the user as part of the registration process.


Does SafeConnect block Peer-to-Peer (P2P) file sharing?

No, SafeConnect does not block P2P at UNL. If peer-to-peer software is running on the computer, a warning message is displayed twice a day to the user.  Many users incorrectly configure peer-to-peer software, and are not aware they are distributing unintended materials.  It is also very easy for hackers to install malicious code into an otherwise common file being shared and infect a computer without the user's knowledge.  SafeConnect warns users of this possibility.

Why do I have to re-authenticate and how often?

The Safe-Connect system is configured to request the user authenticate themselves once each week, helping to ensure that Information Services has proper user contact information at all times. Always safeguard passwords and never share them with anyone. UNL Information Services will never ask you for your password

Why SafeConnect instead of the former network access control system?

The SafeConnect program is fully supported by the vendor, allowing UNL to focus efforts around using the tool effectively and improving security for all rather than simply writing and supporting a custom tool.  A vendor product in use around the world is better positioned to incorporate support for operating systems and antivirus software than a custom-built application.


What other Universities are using SafeConnect?

Currently, institutions include University of Nebraska-Kearney, Colorado State, UCLA, University of Florida, and the University of Missouri-Kansas City.


Will UNL's policy key work on UNK's network and vice-versa?

Yes, the software will operate on either network; there is no need to install a separate policy key.