The ITS Client Services team has dedicated staff available in Help Centers on all three campuses to assist faculty, staff, and students with various IT services. Please contact the Help Center for technical support with any university service if you're unable to find the information you need on this site in the Services Catalog or Knowledge Base.
Getting Started
Popular Services
Popular Knowledge Base Articles
Benefits & Features
Our primary support areas include questions and problems related to:
- Campus network connections
- Password and two-factor authentication (Duo) issues
- University email accounts (Microsoft 365)
- University-wide applications (Canvas, Zoom, etc.)
- Basic computer troubleshooting
Eligibility
Students, faculty, and staff are eligible for support from the ITS Help Center.
Location
ITS has Help Center locations on campus in Kearney, Lincoln, and Omaha.
HuskerTech
LoperTech
- East Entrance Building (EEB)
MavTech
Availability/Hours
Remote Support Hours
The Help Center team is available by phone Monday through Friday from 8:00AM to 7:00PM, except on university holidays
Limited phone support is available nights and weekends from our after-hours answering service.
You can open a ticket at any time, day or night, using a request form through this client portal or by emailing support@nebraska.edu
Walk-in Support Hours
HuskerTech
- Love Library South - Monday through Friday from 8am - 7pm
- Filley Hall - Monday through Friday from 8am - 4:30pm
- 402-472-3970 or toll free at 866-472-3970
LoperTech
- East Entrance Builing - Monday through Friday from 8:00AM to 5:00PM
- 308-865-8363
MavTech
- Eppley Administration Building - Monday through Friday from 8:00AM to 5:00PM
- Criss Library - Tuesday through Thursday 1:00PM to 5:00PM
- 402-554-4357 or toll free at 866-866-2721
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