IT Status [PILOT]

Status PageIT Status [PILOT]

IT Status is an online dashboard and notification tool that communicates ITS service outages, maintenance and current status updates to a general campus audience. Individuals may subscribe to any or all ITS services and receive email or text notifications.

Status Page

Features

No technology works 100% of the time.  IT Status is a communication tool that keeps the campus informed of outages and downtime for systems, networking and applications.

  •  status.unl.edu displays on online "dashboard" of services and is a central communication point for IT-related incidents.
  • Users can subscribe to receive any or all service notifications from StatusUNL via email, text, RSS and Twitter.
  • Users can also subscribe to an individual incident when it occurs and receive updates until the issue is resolved.
  • Services with * indicate dashboard display only, 3rd Party component--to receive notifications go to the vendor status page.
  • Past incidents and maintenance events are archived and can be reviewed.
  • Incidents will be posted on Twitter @StatusUNL
  • Incident history available at status.unl.edu/history

Getting Started

How to subscribe via email or text:

Email and text are separate subscriptions.

subscribe menu

  • Go to status.unl.edu
  • Click "Subscribe to Updates"
  • Select email or text icon >enter email or phone number
  • Toggle services on/off to select the services you want to receive notifications on
  • Click "Update Preferences" and you are subscribed

How to change preferences or unsubscribe via email or text:

Email and text are separate subscriptions.

  • Go to status.unl.edu
  • Click "Subscribe to Updates"
  • Select email or text icon >enter previously subscribed email or phone number
  • Click " +" indicators to expand service lists.
  • Toggle services on/off to select the services/deselect notifications.
  • Click "Update Preferences" and you subscribed/unsubscribed.

Incidents

Most incidents will be updated via IT Status using a four-step process:

  • Investigating
  • Identification
  • Monitoring
  • Resolution

Statuspage from ILLO on Vimeo.

Customer Relations Manager

Jon Wilson

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