Oomf FAQs

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What if I lose my charger? 

The cost is $300.00 to replace the Omni laptop charging unit. If the unit is eventually found and returned in good condition, Oomf will provide a partial credit.

The cost is $75.00 to replace the Mini mobile charging unit. If the unit is eventually found and returned in good condition, Oomf will provide a partial credit. 

What is the charge to use an Omni and Mini chargers?

The Chargers are free to use for 24 hours. Your account will be charged a $5.00 late fee per day after that. User will be required to put a valid debit/cc on their profile.

Where can I find these chargers?

Omni Laptop chargers are located in the Adele Hall learning commons area in the library and the laptop check out station in the City Union.

Mini mobile chargers are located in the City Union outside of the Huskertech store, the information desk and at the laptop check out Huskertech station. They can also be found in the Huskertech area in Henzlik Hall, the ResNet office, and the Campus Recreation Center.

Can I check out in one location and return in another?

Yes, you are free to return at any charging location. 

What if I’m having issues with a charger or need to address a billing issue?

You would contact an Oomf representative at hello@theoomf.com or support@theoomf.com 

How many times will the mini charge my phone?

You can generally charge your phone two full charges before they need to be returned to a base station.

For Omni chargers please view this table:

Table of device charging times with the oomf Omni charger

For more information, visit theoomf.com

What steps do I use if I’m a first time user?

If you're a first time user, you'll need to follow the instructions within the app as a guide but the written instructions are below:

Step 1: Download the mobile app. (Available on Apple store and Google play store)

Step 2: Create an account. (If using an email, please type in an email and password and click the 'create an account' button. When finished click, 'sign up' 

Step 3: Remove a charger from power station. (pick a charger with full battery, unplug it and take it out of the power station)

Step 4: Identify a charger (Press 'Begin scan' at the bottom. Make sure the charger you have is the charger with the flashing screen) 

Step 5: Enter Collateral (Add a valid debit/credit card to your account. *Fees only apply if you do not return the charger within 24 hours)

*When returning a charger, users should put the charger back into an open slot and plug it back in. No further mobile app steps required.