Virtual Private Network (VPN)

Virtual Private NetworkVirtual Private Network (VPN)

A virtual private network (VPN) creates a secure connection to NU networks. You may be required to use a VPN in order to access certain computer systems for work or class. Once you connect through the VPN, you will be able to access your campus resources at Kearney, Lincoln, and Omaha remotely in the same manner as if your device was physically on campus.

Virtual Private Network


VPNs typically require remote users of the network to be authenticated, and often secure data with encryption technologies to prevent disclosure of private information to unauthorized parties. VPNs may serve any network functionality that is found on any network, such as sharing of data and access to network resources, printers, databases, websites, etc.

A VPN user typically experiences the central network in a manner that is identical to being connected directly to the central network. VPN technology via the public Internet has replaced the need to requisition and maintain expensive dedicated leased-line telecommunication circuits once typical in wide-area network installations.

NU Information Technology Services currently supports Palo Alto's GlobalProtect VPN. It is a VPN client that works on a wide variety of operating systems and hardware configurations. The Palo Alto GlobalProtect VPN client and service will work under current NU-supported Mac and Windows versions. Some selected Linux versions, as well as Android and iOS devices, also work with the VPN. 

Getting Started

Enrolling in TrueYou Two-Factor Authentication
Before you connect to the NU VPN, you must be enrolled in TrueYou Two-Factor Authentication (2FA). 2FA is a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.
To register with TrueYou Two-Factor Authentication use these instructions or visit the Two-Factor support page for videos and additional help topics.

Installing the GlobalProtect VPN Client

Windows Quick Start Guide

Mac Quick Start Guide

Linux Quick Start Guide

The guides above provide greater detail, but in general, here is the information for connecting.  Please refer to the guides for more specific details.

  1. Browse to
  2. Fill in your TrueYou Credentials (8-digit NUID and password).
    1. If your credentials don't work, please reset your password via TrueYou.
    2. A page will load giving you the option to download the VPN software by clicking on “GlobalProtect Agent” at the top-right of the screen.
    3. From that link, choose the version of software needed for your device and install the client.
    4. After install, open the GlobalProtect App from where it was installed.
    5. Enter the portal address of
    6. Click the connect button (Please note that in some cases we have found that setting your default browser to Chrome helps with initial login issues)
    7. When prompted, sign in with your NUID and password (You should then be prompted for DUO 2-factor by whatever method you have chosen). 
    8. Once connected, you should see the GlobalProtect icon in the Taskbar with a small shield icon indicating the connection. 
    9. To view your VPN settings, click the icon in the Taskbar, and then find the settings menu by clicking on the three horizontal lines in the upper right.  From there, you can view tabs that show your connection details.

GlobalProtect FAQ:

Q. What address range will I receive when connected to the GlobalProtect VPN?
A. You will be assigned a dynamic IP in the range of  To allow access to any systems that you manage, you will need to make sure that this range is allowed through any applicable firewalls. 

Q. What devices and operating systems are supported by the GlobalProtect client?
A. GlobalProtect is supported on most current Mac, Windows, Android and iOS devices, as well as several versions of Linux. For a complete list of operating systems supported, please refer to this page:

Q. Is the new service a full-tunnel or split-tunnel VPN?
A. In a change from the AnyConnect VPN, the GlobalProtect VPN is a hybrid full-tunnel/split-tunnel, cloud-based service.  All traffic will be routed to the cloud gateway and from there, only traffic destined to the University will continue on in a tunnel.  Internet-destined traffic will route out directly from the cloud firewall.  This configuration also allows you to access resources on your local network, such as a networked printer or server at home, as well as being able to stream music and video while connected the VPN. 

Q. How often is the client updated?
A. Client updates are typically available every three months or so.  When a new update is available from the vendor, the client will prompt you to install the update when you log into the VPN.  

Q. I am unable to connect to journal articles and other materials that I was able to previously.
A. University Libraries maintains access to those resources.  Please access this page for information on to access those going forward:

Q. I am unable to connect to a resource, such as a webpage or a server, on the GlobalProtect VPN that I was able to from the previous VPN.
A. Please use the following form to let us know -


Only Active Students, Faculty and Staff will have access to the VPN.

How does the VPN work?

VPN allows you to connect to the NU network as if you were on campus, making access to restricted services possible. 

Nebraska VPN - hybrid split-tunnel VPN
2-factor VPN
Encrypts all internet traffic from your computer and allows the use of  resources on your local network, such as a networked printer at home. Requires two-factor authentication to confirm your identity.

Service News

There are no recent news items for this service. Find other service news items here.

More ITS service news

Customer Relations Manager

Ricky Keim

Didn't find what you were looking for? Visit the full services catalog.