Core Competencies

Customer Service Excellence

Provide quality, timely, transparent, and personable communication and support.

Infrastructure Excellence

Continue to build and maintain a superior network and system infrastructure that can scale to the university’s needs.

Innovation and Collaboration

Leveraging talent, tools, and knowledge networks to deliver customer-driven enterprise-wide solutions for data, teaching and learning, and mobility.


Equipped and prepared to meet the University’s 24x7x365 expectation for core IT services.

Security by Design

Balancing agility, security, and openness.