See links below for helpful data transfer walkthroughs. You can call us at 402-472-5151 if you have any issues after following the below guides.
iPhone:
iCloud restore from the “Hello” screen
- Turn on the new phone
- Click through the initial setup settings
- Make sure you are connected to WiFi
- When you reach the “Apps & Data” screen:
- Select restore from iCloud Backup
- Sign in with your Apple ID
- Choose the most recent backup
- If it asks for a software update, the update is required to proceed with the restore
- Once the software update completes, continue with the restore
iCloud restore from an already setup device
- Please note this will require you to completely erase the phone
- On your device go to Settings > General > Software Update
- If a newer version is available, follow the onscreen instructions to download and install it
- Go to Settings > General > Reset, then tap Erase All Content and Settings
- On the “Hello” screen click through the initial setup settings
- Make sure you are connected to WiFi
- When you reach the “Apps & Data” screen:
- Select restore from iCloud Backup
- Sign in with your Apple ID
- Choose the most recent backup
Android via Google Drive: