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IT Assistant (UNL)

ITS is currently seeking a Tier 1 IT Assistant. Primary duties include providing technical support to students and faculty/staff by email, phone, support tickets, or in person; including troubleshooting problems with software, operating systems, computer hardware, and network connections.

QUALIFICATIONS: Highly motivated and driven to provide excellent customer service, ability to maintain a broad and continually evolving knowledge of technology, policies, procedures, and end user education. Federal Work-Study preferred but not required.

PAY/HOURS: $10/hr. Up to 29.5 hrs/week during the academic year.

TO APPLY: Apply online at https://its-src.unl.edu/apply.

AV Design Assistant (UNL)

ITS is currently seeking an AV Design Assistant. Primary duties include data entry experience for purchasing, product inquiries, and answering phone calls in a customer service setting, scanning, filing, copying, updating/creating spreadsheets and reports for ITS AV Design team. Additional duties will include special projects as assigned.

QUALIFICATIONS: Excellent communication and organizational skills, data entry and/or billing experience, technical assistance, special projects and basic knowledge of accounts receivable.

PAY/HOURS: $10/hr. Up to 20hrs/week during the academic year. Summer hours possible.

TO APPLY: Apply online at https://its-src.unl.edu/apply.

Infrastructure Assistant (UNO)

ITS is currently seeking an Infrastructure Assistant. Primary duties include assisting the Infrastructure team on daily tasks and projects helping to maintain campus’ communication rooms, certifying/labeling data jacks, working on network data connection activations, and troubleshooting incoming tickets.

QUALIFICATIONS: Reasonably flexible and hard-working, detail-oriented. Federal Work-Study preferred but not required. Valid driver’s license required.

PAY/HOURS: $10/hr. Up to 20hrs/week during the academic year & summer.

LOCATION: University of Nebraska at Omaha

TO APPLY: Apply online at https://its-src.unl.edu/apply.

Scanning Services and MySurveys Assistant (UNL) - For Graduate Students ONLY!

ITS is currently seeking a Student Assistant for Scanning Services and MySurveys in the Digital Learning Center of Love Library North. Primary job responsibilities for Scanning Services include: processing of course tests and evaluations taken on Scantron (“bubble”) sheets, which entail scanning, correcting errors, scoring, and preparing documents for electronic delivery. Primary job responsibilities for MySurveys include: management, training and customer support (with an incident ticketing system) of a campus-wide on-line course evaluation system. Some light office work and customer service desk duties are also involved.

QUALIFICATIONS: Excellent customer service skills, attention to detail, adherence to UNL confidentiality standards regarding sensitive information, and the ability to perform duties accurately, responsibly, and be able to work independently. A functional knowledge of computers, including Microsoft Word and Excel, and proficient keyboarding skills, are required. Federal Work-Study preferred but not required.

PAY/HOURS: $10.50/hr. We are looking for immediate availability, preferably reaching into the Spring and summer 2020 semesters. Flexible scheduling within the hours of 8 a.m. to 5 p.m. M-F, 10 to 15 hrs/week.

LOCATION: UNL City Campus

TO APPLY: Apply online at https://its-src.unl.edu/apply.

Questions?

Contact Melissa Townsend