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Digital Learning Center (DLC) Suport Assistant (UNL)

ITS is currently seeking a Support Assistant for the Digital Learning Center in Love Library North. Primary duties include assisting UNL students at the DLC reception desk for check-in, check-out, and general assistance. Duties also include, but are not limited to, general communication with student users and faculty members, maintaining exam security, and providing general support for the student testing experience.

QUALIFICATIONS: Excellent customer service skills, adherence to UNL confidentiality standards regarding sensitive information, and ability to perform duties in a courteous, friendly and professional manner. Applicants must be reliable and organized with excellent attention to detail. A functional knowledge of computers, including hardware/software trouble-shooting and proficient keyboarding skills, are required. Federal Work-Study preferred but not required.

PAY/HOURS: $10/hour. Up to 29hrs/week. Regular semester hours are scheduled Monday through Friday from 7:45a to 10:00p, Saturdays from 12:45p to 5:00p, and Sundays from 12:45p to 10:00p.

TO APPLY: Apply online at https://its-src.unl.edu/apply.

Customer Service Rep (Huskertech)

ITS is currently seeking a Customer Service Representative for Huskertech. Primary duties include providing customer support in the UNL Computer & Phone Shop including, but not limited to, assisting with purchases, returns, and product or service inquiries.

QUALIFICATIONS: Excellent customer service skills, sales, data entry, billing, technical assistance, special projects, deliveries and advertising experience. Federal Work-Study preferred but not required.

PAY/HOURS: $10/hr. Up to 29hrs/week during the academic year. Summer availability preferred.

TO APPLY: Apply online at https://its-src.unl.edu/apply.

Telecom Assistant (UNL)

ITS is currently seeking a Telecom Student Assistant. Primary duties include Performing Work Order data entry in the ITS Billing system for campus customer service orders. 

QUALIFICATIONS: Customer service experience and basic knowledge of network infrastructures helpful. Federal Work-Study preferred but not required.

PAY/HOURS: $10/hr. Up to 20hrs/week during the academic year. Summer hours possible.

TO APPLY: Apply online at https://its-src.unl.edu/apply

Infrastructure Applications Assistant (UNL)

ITS is currently seeking an Infrastructure Applications Assistant. Primary duties include assisting the Infrastructure Applications team on daily tasks and projects helping to maintain campus' collaboration and communication environments providing technical support to students and faculty/staff by email, phone, support tickets, or in person.

QUALIFICATIONS: Reasonably flexible and hard-working, detail-oriented. Federal Work-Study preferred but not required. Federal Work-Study preferred but not required.

PAY/HOURS: $10/hr. Up to 20hrs/week during the academic year. Summer hours possible.

TO APPLY: Apply online at https://its-src.unl.edu/apply.

Infrastructure Assistant (UNL)

ITS is currently seeking an Infrastructure Assistant. Primary duties include assisting the Infrastructure team on daily tasks and projects helping to maintain campus’ communication rooms, certifying/labeling data jacks, working on network data connection activations, and troubleshooting incoming tickets.

QUALIFICATIONS: Reasonably flexible and hard-working, detail-oriented. Federal Work-Study preferred but not required. Valid driver’s license required.

PAY/HOURS: $10/hr. Up to 20hrs/week during the academic year & summer.

LOCATION: UNL and UNO positions available

TO APPLY: Apply online at https://its-src.unl.edu/apply.

Questions?

Contact Melissa Townsend